GENERAL BUSINESS TERMS

Conditions of sale through the HJSS online store

Service provider information

E-mail of the web store: info@hjss.hr

CROATIAN JET SKI ASSOCIATION in the following text HRVATSKI JET SKI SAVEZ or abbreviated HJSS, with headquarters in the Republic of Croatia, Zagreb, Koturaška 41, is registered in the Register of Associations in Zagreb under number 00000067, personal identification number (OIB): 99813417532.

Erste Bank account IBAN: HR9624020061101146956

The meaning of the terms specified in these general conditions

The Consumer Protection Act (N.N. 41/14, 110/15, 14/19), chapter III, applies to business conditions. - Contract concluded at a distance, from Article 57 to Article 79.

  1. Seller – Croatian Jet Ski Association, Koturaška 41, 10000 Zagreb; OIB: 99813417532
  2. www.alpeadriatour.eu – a website owned by the Seller that contains information about the products and services of the Croatian Jet Ski Association, and serves as a point of sale – web shop
  3. Customer - any person who, after viewing and selecting a product or service, has registered their data and ordered a product/service
  4. User - any person who uses the website "www.alpeadriatour.eu" for the purpose of obtaining information about the content and/or purchasing the displayed products/services
  5. Online purchase or online store - purchasing products via the online store "www.alpeadriatour.eu"
  6. Products - all products and services that are highlighted on the webshop "www.alpeadriatour.eu", and which can be purchased via the webshop.

General terms and conditions of sale

  1. The holder of all rights on the website www.alpeadriatour.eu is the Croatian Jet Ski Association (HJSS). It is considered that consumers using the webshop service "www.alpeadriatour.eu" are at all times familiar with these Terms of Sale (hereinafter: Terms) and that they fully understand and accept them.
  2. These Terms apply to the rights and obligations related to the purchase of products or services via the web store and to the rights and obligations arising from the conclusion of the Distance Sales Agreement (hereinafter: the Agreement) between the consumer as the end customer and the web - shops. They are considered an integral part of such contracts in relation to the conditions and method of ordering products, product prices, payment methods, guarantees, complaints and returns, delivery, protection of confidentiality of personal data and other issues related to the use of the webshop and online shopping. HJSS reserves the right to change these conditions of sale and may change them without prior notice. Any possible changes will be applied to the use of the page "www.alpeadriatour.eu".
  3. The contract for the purchase and sale of the product between the Buyer and the Seller is concluded at the time of payment for the product.
  4. The buyer can only be an adult and capable of doing business. Contracts can be concluded in the name and on behalf of minors and persons completely incapable of business by their legal representatives or guardians, and persons partially capable of business may conclude the contract only with the consent of their legal representative or guardian. The Seller bears no responsibility for actions contrary to this provision. Any person who orders at least one product on the "www.alpeadriatour.eu" webshop, fills in the required information and pays for the ordered product is considered a customer. The recipient is the person to whom the product is delivered, and it can be the same or different from the person of the Buyer. If information about a legal person is entered in the Customer's data, then the customer is considered a legal person, and the natural person whose data is entered is considered an authorized person of the Customer.
  5. By accepting the general conditions of sale, the Buyer declares that all the information he provided about himself is true and complete, that he is capable of doing business, an authorized credit card user, and that there are no known obstacles to ordering and purchasing products from the HJSS, i.e. for purchase on the HJSS webshop. In accordance with the statement on privacy and data security, the HJSS collects only basic data that is necessary to fulfill obligations. By accepting the general conditions of sale, the Buyer declares that all the information he has provided about himself is true and complete, that he is capable of doing business, an authorized credit card user, and that there are no known obstacles to ordering and purchasing products, i.e. for online purchases. By using HJSS webshop services, you accept these terms of sale.

HJSS is not responsible for any damage caused by the use of this website and the use of information from this website for purposes that go beyond the intended purpose.

  1. The seller is authorized, without prior notice, to change the content of these General Terms and Conditions, the range of products, prices, other information related to the online store, as well as all other content of the page "www.alpeadriatour.eu", which is why users are obliged to visiting a website to view its content. The opposite action releases the Seller from any responsibility. The mentioned changes come into force upon publication on the website www.alpeadriatour.eu
  2. HJSS is not responsible for any damage caused by the use of this website and the use of information from this website for purposes that go beyond the intended purpose.
  3. The seller is authorized, without prior notice, to change the content of these General Terms and Conditions, the range of products, prices, other information related to the online store, as well as all other content of the page "www.alpeadriatour.eu", which is why users are obliged to visiting a website to view its content. The opposite action releases the Seller from any responsibility. The mentioned changes come into force upon publication on the website www.alpeadriatour.eu
  4. HJSS is not responsible for any damage caused by the use of this website and the use of information from this website for purposes that go beyond the intended purpose.
  5. The seller fully disclaims any responsibility for the accuracy and/or completeness of all information and content found on the page “www.alpeadriatour.eu”. HJSS reserves the right to make errors in the description and image of the product, which are posted according to the information obtained from the manufacturer/supplier.

Web-commerce - concluding and terminating sales contracts

  1. An online purchase can only be made if the customer registers on the page "www.alpeadriatour.eu". When filling out the registration form, the customer is obliged to provide accurate, valid and complete personal data. The customer is responsible for the accuracy and completeness of the data entered during registration. These conditions, as well as individual conditions of sale indicated with information about specific products, represent HJSS for concluding a contract and the user as a customer accepts them by registering, concluding an order or in another way determined by these Terms, which is considered to have concluded a contract between the customer and HJSS, and according to the conditions of sale specified in these Terms.
  2. The subject and commercial purpose of the Agreement is the purchase of the selected product or service via the web store "www.alpeadriatour.eu" with the payment of the appropriate fee - the price of the product/service. The contract is concluded by means of remote communication (Contract concluded at a distance) through an online order on the web store or printed promotional messages with the purchase order.
  3. After successful registration (correctly filling in all required information), a notification about successful registration will be sent to the customer's e-mail.
  4. The products that can be purchased are advertised on the page www.alpeadriatour.euinscription/, and with each product there is information about the product specification, price... Product photos are illustrative in nature and may not always correspond to the products in all details. which are the subject of the order, especially with regard to the monitor settings on the customer's computer, differences in the perception of the colors that the customer sees on the screen, etc. In the case of the aforementioned discrepancy between the product shown in the photo and the delivered product, it is not a question of a lack of product. Product information (product description, price, etc.) displayed in the HJSS webshop is subject to bugs, irregularities in the operation of the application, other technical irregularities, typographical errors, etc.
  5. Products are ordered by selecting, using the menu and filling out the electronic form. The customer can order and buy the product as a registered user.
  6. In the "order confirmation" there is information about the order number, payment, as well as a notification about sending a confirmation e-mail containing an offer for the sale of selected products and a notification about the e-mail address and phone number through which the customer can get all the necessary information. After the order has been received, HJSS will notify the customer electronically in the form of an e-mail that the order has been received or that the product has been ordered. The product is considered ordered and the order received when the customer completes the payment process.

Price

Product prices are retail. Product prices and delivery prices are expressed in euros (€), including VAT. The price is the same for all payment methods.

The seller is authorized to change product prices without prior notice. Also, the seller is authorized, without prior notice, at any time to determine a discount, daily or weekly promotions, promotions for an individual product, a group of products and/or for all products, as well as for a specific payment method.

Regardless of the previous point of these General Terms and Conditions, all ordered goods will be delivered at the prices that were valid when the offer was made.

Complaints

In case of return of goods, the buyer is obliged to send a justified complaint to HJSS by e-mail to the address info@hjss.hr or in writing to the address HRVATSKI JET SKI SAVEZ, Koturaška 41, 10000 Zagreb

When receiving the goods, checking the correctness of the order depends on the customer, and the customer is obliged to compare the items received with the items ordered on the invoice. If something is missing or the product is damaged, the buyer is obliged to report it to HJSS.

HJSS is not responsible for possible damage to the product and other obligations that are in the domain of the delivery person.

The right to terminate the contract and refund

The customer has the right to terminate the contract in accordance with Article 74 of the Act on Consumer Protection and to inform us about it by e-mail at info@hjss.hr or in writing at the address HRVATSKI JET SKI SAVEZ, Koturaška 41, 10000 Zagreb, within 3 days from on the day of conclusion of the contract.

In the cases referred to in Art. 79 of the Consumer Protection Act, the buyer has no right to terminate the contract.

TERMINATION OF THE PURCHASE AGREEMENT

Out-of-court settlement of consumer disputes:

In the event of a dispute, we inform you that you can use the mechanisms of out-of-court resolution of consumer disputes by starting the procedure for out-of-court dispute resolution by submitting an application to the authority responsible for alternative resolution of consumer disputes operating in the Republic of Croatia (Court of Honor of the Croatian Chamber of Commerce, Conciliation Center at the Croatian Chamber of Commerce).

Online dispute resolution:

According to a special regulation of the European Union, from February 15, 2016, all over the EU, disputes related to online purchases can be resolved through the Online Dispute Resolution platform for online resolution of consumer disputes.

The platform for resolving consumer disputes online can be accessed by the customer via the link: www.webgate.ec.europa.eu.

This means that if there is a problem during an online purchase within the EU (defective product, inability to exchange the product, etc.), you can submit your complaint in a faster and simpler way at the link above. T he platform can be used by both consumers and traders, and complaints can be submitted in any of the 23 official languages of the EU.

The content of the website may not be used without the permission of the HJSS or given to third parties.

The publisher and publisher are the HJSS, and the customer undertakes not to duplicate or sell any of these products or their parts without authorization.